SMARTEAM Editor crashes when Accepting a Flow Process with Send the response now with email.

SMARTEAM Editor crashes when Accepting a Flow Process with Send the response now with email.

SMARTEAM Editor crashes when Accepting a Flow Process with Send the response now with email.


This issue only seems to occur when using Windows Vista or Windows 7 with Outlook 2007.

Four BR Articles have been logged in the Dassault Knowledge Base for this issue:

Dassault BR Article #: BR10000104101
Dassault BR Article #: BR10000098309
Dassault BR Article #: BR10000092774
Dassault BR Article #: BR10000104099

A few HotFixes have been created to correct this:

V5R20SP4HF87.exe
V5R20SP4HF91.exe
V5R20SP5HF5.exe
V5R20SP6HF10.exe

These HotFixes have been tested and they all seem to resolve the issue.

The HotFixes need to be installed on the Foundation server and all of the SMARTEAM - Editor clients.

This issue is expected to be resolved in SP7 for SMARTEAM V5 R20 without the need for a HotFix.

This issue is also supposed to be resolved in SMARTEAM V5 R21 GA.