Error No 00813 appears when trying to Accept a Flow Process
with e-mail in Web Editor.
The SMTP server settings get set when running Workflow Server
Setup. The problem is that it creates a Machine level override for
the Workflow Server hostname.
If you have a separate Web Editor server then you need to
manually add some settings in the System Configuration Editor with a
Machine level override for the Web Editor server.
Log into System Configuration Editor and add a Machine level
override for this setting:
Messages.SMTPServer
Set the Machine to the Web Editor Server hostname.
And set the Value to the SMTP server name.
Also create Machine level override for these settings:
Messages.SMTPEnabled
Set this setting to TRUE
Messages.SMTPServerPort
Set this setting to the port of the SMTP server (default is
25)
Again, set the Machine to the Web Editor Server hostname.
The smarteam.std.legacypreferences.config.xml file in the
<SMARTEAM>\ConfigurationSettings\Data\Machine\<Web Editor
Hostname> folder on the Foundation server should now contain the
following settings:
<Messages.SMTPEnabled>TRUE</Messages.SMTPEnabled>
<Messages.SMTPServer>hostname</Messages.SMTPServer>
<Messages.SMTPServerPort>25</Messages.SMTPServerPort> Perform an iisreset on the Web Editor server after these
changes have been made.
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