Unable to find license key appears when trying to view a file in SMARTEAM Editor with the SmarTeam Viewer.

Unable to find license key appears when trying to view a file in SMARTEAM Editor with the SmarTeam Viewer.

Unable to find license key appears when trying to view a file in SMARTEAM  Editor with the SmarTeam Viewer.

AutoVueX Control
Unable to find license key.
Please enter a valid license key for this version or reinstall the product.



This error will appear if the license information for the SmarTeam Viewer (AutoVue) is missing from the avwinreg.ini file.

The avwinreg.ini file is located in the <SMARTEAM>\Viewers\SmarTeam Viewer directory.

In order to resolve this remove and re-install the SmarTeam Viewer on the client that is having this issue or obtain the avwinreg.ini file from a client that is working and copy it over to the client that is having this issue.