KB926255 Setup Error appears when installing SMARTEAM Editor on a Windows XP SP3 system.

KB926255 Setup Error appears when installing SMARTEAM Editor on a Windows XP SP3 system.


KB926255 Setup Error appears when installing SMARTEAM Editor on a Windows XP SP3 system.

 

 

This issue is occurring because the CATIA Viewer is being installed with SMARTEAM - Editor and it requires the KB926255 patch to be installed on the system.

 

 

The reason why this is occurring is because SP3 for Windows XP already has this KB926255 patch built in, but the installer for SMARTEAM is still looking for the registry entry to that patch.

 

 

There are a couple work arounds for this.

 

 

De-select the CATIA Viewer from being installed during the installation of SMARTEAM - Editor. We can manually install a newer version later if necessary.

 

 

Or add this entry in the registry to the client system and then install SMARTEAM - Editor with the CATIA Viewer selected:

 

 

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HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP3\KB926255

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You can add it with this command:

 

 

reg add "HKLM\SOFTWARE\Microsoft\Updates\Windows XP\SP3\KB926255"