Error No: 00621 appears when trying to log into
SMARTEAM.
Error No: 00621
The security device option ('Editor') does not match the database. You might be
exceeding the number of licenses. Please consult with your System
Administrator.
This error appears when SMARTEAM - Editor is unable to obtain
a license from LUM.
Check the Basic License Tool for LUM and make
sure that an EDR license is available and that the licenses have not expired.